Front desk staff is the face of your property management, so it is critical for them to represent you well and to be clearly educated on the ins and outs of your property’s specific procedures. We train our staff members to your requirements so that your residents are assured of a positive and secure environment.
We train all of our lobby staff on:
- Management of all visitors
- Maintaining security procedures, including de-escalation of potential incidents
- Professional and accurate incident reporting
- Daily logging according to your individual parameters
Our training is comprehensive and always customized to your property’s needs. With any service package, we custom train a pool of qualified staff in order to quickly meet all of your staffing needs. In addition, we periodically re-train all of our staff so that they are always up-to-date on procedures and core skills.
In an emergency, you will always be able to reach our management—24 hours a day, 7 days a week—with one call. We handle all your needs as quickly and efficiently as possible.
We provide lobby staff in all situations from emergency coverage to covering staff out on vacation to regular weekly shifts that are hard-to-staff such as graveyard or weekend shifts.
Call or email us today to learn about our pricing rates for lobby staffing.